Privacy Policy

Last updated: November 18, 2024

Introduction

At Slaid, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We are committed to protecting your data with the highest security standards.

By using Slaid, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Password (encrypted and never stored in plain text)
  • Account preferences and settings

File Data

When you upload files to Slaid:

  • Excel files (.xlsx, .xls, .csv) and their contents
  • Generated presentations and associated metadata
  • File upload timestamps and modification history

Important: All uploaded files are encrypted at rest and in transit. We do not access, read, or use your file contents for any purpose other than generating your requested presentations.

Usage Information

We automatically collect certain information about your device and how you interact with Slaid:

  • Log data (IP address, browser type, operating system)
  • Device information (device type, unique identifiers)
  • Usage patterns (features used, time spent, click patterns)
  • Performance data (load times, errors encountered)

How We Use Your Information

We use your information solely for the following purposes:

  • Provide Services: To generate presentations from your uploaded data
  • Account Management: To create and maintain your account
  • Communication: To send you service-related notifications and updates
  • Improve Service: To analyze usage patterns and improve our platform (using aggregated, anonymized data only)
  • Security: To detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: To comply with legal obligations and enforce our terms

We DO NOT use your data for marketing, advertising, or any third-party purposes. We DO NOT sell, rent, or share your personal information with third parties for their marketing purposes.

Data Security

We implement industry-leading security measures to protect your data:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
  • Access Controls: Strict access controls ensure only authorized personnel can access systems
  • Authentication: Secure authentication protocols protect your account
  • Regular Audits: We conduct regular security audits and vulnerability assessments
  • Data Isolation: Each user's data is isolated and cannot be accessed by other users
  • Secure Infrastructure: Our servers are hosted in secure, certified data centers

While we implement robust security measures, no system is 100% secure. We continuously monitor and improve our security practices to protect your information.

Data Retention and Deletion

We retain your data only as long as necessary:

  • Active Accounts: Your data is retained while your account is active
  • Deleted Files: When you delete a file, it is permanently removed from our systems within 30 days
  • Account Deletion: When you delete your account, all associated data is permanently deleted within 90 days
  • Backup Data: Backup copies are securely deleted according to our backup retention schedule

You have complete control over your data. You can delete individual files or your entire account at any time from your account settings.

Data Sharing and Disclosure

We do NOT sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party services that help us operate our platform (e.g., cloud hosting, payment processing). These providers are contractually obligated to protect your data and use it only for specified purposes.
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)

All third-party service providers are carefully vetted and must maintain the same level of data protection as we do.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Delete your files or entire account at any time
  • Export: Download all your presentations and data
  • Opt-Out: Unsubscribe from non-essential communications
  • Portability: Receive your data in a portable format

To exercise any of these rights, please contact us at privacy@slaidapp.com or use the tools available in your account settings.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, we transfer your data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children's Privacy

Slaid is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification for significant changes

Your continued use of Slaid after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@slaidapp.com

Website: slaidapp.com

We will respond to all legitimate requests within 30 days.